Ooredoo, a telecommunications company based in Doha, Qatar, offers a range of communication services across the Middle East, North Africa, and Southeast Asia. Ooredoo focuses on supplying modern and dependable communication solutions, including mobile, fixed-line, broadband, and television services. To check your Ooredoo balance, simply dial *129*2# to receive a free SMS with your current balance.
Ooredoo is known for its commitment to innovation and corporate social responsibility. It provides customised services to different countries and regions. It aims to enhance the customer experience and make a positive impact on the communities they serve.
What sets Ooredoo apart from others?
- Ooredoo leads in 5G: Ooredoo has become a top 5G provider, introducing 5G services in six markets: Qatar, Kuwait, Oman, Maldives, Indonesia, and Algeria. People admire Ooredoo’s 5G networks for their speed, coverage, and reliability.
- Optimising networks: Ooredoo has put significant resources into making their networks perform better, ensuring a more dependable experience for customers. In 2021, Ookla Speedtest ranked Ooredoo Qatar’s network as the fastest in the country.
- Embracing digital change: Ooredoo is leading the way in the telecom industry’s digital transformation. They’ve launched innovative digital services like Hayya Sim for FIFA World Cup Qatar 2022 TM visitors and an AI-based identity authentication system.
- Customer-focused: Ooredoo is dedicated to providing top-notch customer service. They’ve received numerous awards, including the “Best Telecommunications Company Qatar” from the International Business Magazine Awards in 2022.
- Supporting communities: Ooredoo actively participates in community development in its markets. They invest in projects related to education, healthcare, and environmental sustainability.
What are various ways to check your balance in Ooredoo Qatar?
There are various methods to check your balance with Ooredoo Qatar. These methods include dialing a USSD code, using the Ooredoo app, sending an SMS, or calling customer service. These options offer convenient ways to access your account balance information.
- Checking Balance through USSD Code
- *129#: Use this code to check your Ooredoo main balance and its validity.
- *129*2# : Dial this code to check your bonus balance.
- *100*1# : If you wish to change the language of your Ooredoo voicemail, use this code.
- *100*400# :To deactivate or disable your Ooredoo voicemail, dial this code.
- *103*mobile number# : If you want to request a callback, you can use this code.
- *130*recipient Hala/Ooredoo number*amount# : This code is for transferring credit to another Hala or Ooredoo number.
- Checking Balance using the Ooredoo App
- Download the Ooredoo App.
- Open your app and register using your Ooredoo number and password.
- After registration, log in with your Ooredoo number and password.
- You will see a dashboard. Then click on “Select Services.”
- A drop-down menu will appear. Choose “Shahry Voice” from the menu.
- Your screen will display your data balance and voice minutes consumption.
- If you click on the data balance menu, you will see a detailed breakdown of your data usage, including the expiration date. The same applies to voice minutes.
- Checking Balance through SMS
- Open your text messaging app and type “BAL SPE” for English and “BAL SPA” for Arabic.
- Send the message to 114 (this service is free of charge).
- You will receive an SMS with your bill details for your Ooredoo number.
- Checking Balance through customer care on WhatsApp
- The Ooredoo WhatsApp account number is 4414 4414.
- You will be required to save this number so that you can find it on your WhatsApp.
- Once you save the number, open the chat box.
- You can type and send any query related to your balance.
- You can use this number to get in touch with customer service agents from 7 AM to 10:00 PM.
Also Read: How to Recharge Your Ooredoo Card in Qatar: A Quick Guide
Conclusion
These methods to check balance apply to Ooredoo Qatar. It offers various convenient ways to access your balance account details anytime and anywhere. These methods do not incur any additional charges. The mobile application consumes a modest amount of data whereas using USSD codes and SMS is completely free. Additionally, its user-friendly WhatsApp feature offers a familiar interface and step-by-step guidance for users to check their account information.